Returns & Exchanges
Henrik Vibskov Boutique offers a 14-day return period from the date of receipt for all online orders provided items are in original, unworn condition with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Return Process
- 1.Request Authorization
Email our customer service team with your order number and the list of items you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Ship the Return
Send your package using a trackable shipping service to our Copenhagen boutique address; we recommend keeping your postage receipt until the return is processed.
- 4.Refund Processing
Once our team inspects the returned goods, your refund will be issued to the original payment method within 5-10 business days.
